T&C’s
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Sadly we do not offer returns for personalised items unless they arrived damaged, in which case see below.
If your order should arrive damaged, please send a photo of the damage to sara@pelhamcointeriors.co.uk within 2 days of receiving the item/s. We will then review and if we agree the item is damaged, we will either refund or send a replacement free of charge.
For all other items we offer 30 days from the date you receive your order for a Refund or Exchange.
Please be sure to return your items in the same condition as you received them as we’re unable to refund or exchange items that are returned to us in an unsaleable condition.
Returns can take 7-10 working days to process.
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we are committed to protecting and preserving the privacy of our visitors when visiting our website or communicating electronically with us.
This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this website.
We do occasionally update this Policy so please do return and review this Policy from time to time.
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